Universal design is the practice of designing with everyone in mind, including people with disabilities. This means including features so someone could “watch” TV even if they can’t see. Yes, there are large numbers of blind people who enjoy TV probably more than we do. But the only way to navigate through the channels is to change the channel and listen for a clue of what’s on the screen. It’s because of this that Comcast is starting to roll out audible assistance throughout their X1 format. This update will hit all of their 5 million X1 subscribers in the upcoming weeks.
Audible Assistance is one of the first steps that Comcast is integrating into their new X1 format to make viewing enjoyable for more of their customers. While the update will only be on the new X1 boxes, if you have one of their older or Legacy boxes, you can upgrade to X1 for no additional cost. They even offer Self Installation Kits where you can make the changes yourself and take advantage of the Audible Assistance and other features.
Check out the video below to find out more about the new accessibility features:


[…] but there is a great new feature for all of their X1 customers. Late last year, Comcast rolled out accessibility features for all of their X1 customers, and now they’re making accessing your shows even easier. […]