Does buying a mattress online seem a bit crazy to you? I mean, how will you know if the mattress is right for you if you don’t lie on it or at least touch it?
Sure, buying a mattress in a store offers a few upsides, but then there are the salespeople who can be quite pushy and confuse you with the wide selection of mattresses. You’ll probably end up buying a mattress that seems quite comfy (which you concluded after spending 5 minutes on it), pay a non-refundable delivery fee, and get a trial period of only 30 days.
Believe it or not, mattresses sold online are usually cheaper and higher-quality. The reason for this is the wide selection of online retailers and mattress companies, such as Tuft & Needle, Layla, and Nectar, that offer seamless shopping experiences online.
This article discusses the fors and againsts of purchasing a mattress online, along with tips to help you choose the most comfortable and affordable mattress for you.
X Tips to Help You Purchase Your Next Mattress Online
#1 Inform Yourself Before Making the Purchase
Should you check online reviews? Of course, but make sure to look at review sites that are reliable and objective, i.e. not owned by mattress companies. These sites are often designed to promote certain brands and can contain fake reviews or ratings. Try to check as many reviews as possible, distributed across different review sites, so that you can compare and form a clear picture.
#2 How Much Does It Cost?
Even though finances are always a crucial factor when choosing the best mattress, you simply can’t put a price on quality sleep. Also, bear in mind that you’re going to use the mattress for years and sleep on it every night!
Before you make the final decision, consider the comfort, durability, temperature control, and the warranty of your new mattress in order to be certain you’re getting the most for your money.
The price of a new mattress depends on a number of factors including the brand, composition, and size. The cheapest type of mattress is innerspring, but you can also find affordable memory foam mattresses. These two mattress types usually cost from $800-$1200, whereas hybrid models cost $1,000 on average.
If you want to save a few bucks, bear in mind that mattresses are usually discounted for holiday sales. You can also look for special offers and promotions.
#3 Delivery costs
Delivery costs will depend on the retailer. Some companies will only deliver the mattress (a UPS driver brings the box to your front door), while others also offer to install it in your home free of charge.
The question is, what will you do with your old mattress? When you buy a new mattress in a brick-and-mortar store, the delivery people usually take the old mattress away (for an insignificant fee or free of charge). Some online companies also offer this service. For instance, Nectar offers to install the new mattress and remove your old one for about $150.
#4 Trial Period & Warranty
We recommend that you don’t get rid of your old mattress until you’re certain that you’re keeping the new one. But what happens if you realize that you don’t like it after all?
Larger online mattress companies like Nectar, Casper, Tuft & Needle, Leesa, etc., all offer a trial period and an option to return the mattress in case you don’t like it for a full refund.
The length of the trial period depends on the company but, in general, most of them give 100 days (about 8 weeks). This is more than enough to see if you’ll be able to adjust to it.
Some companies offer even longer trial periods. For instance, Layla gives two full months, while Nectar gives a whole year!
In general, mattress warranties last from 2 – 25 years.
#5 Return Policies & Refunds
The good news is that online mattress companies offer lower return & refund fees than physical stores. If you decide to return the mattress, many of them will come to your house and take the mattress away free of charge, while some companies will ask you to pack it before they come and pick it up.
Others may even ask you to donate the mattress to a local charity and refund the full amount when the donation is confirmed. In that case, the charity will most likely be responsible for picking up the mattress.
There are usually no additional charges when buying a new mattress, but it’s always wise to read the complete company return policy in order to avoid any unpleasant surprises.
Other Considerations When Buying a Mattress Online
Think about the following factors to be fully prepared when buying a new mattress:
Most online companies and retailers provide detailed specifications for each of their products, which is not the case with physical stores. Check these specifications to make sure all the key components are included.
Don’t be surprised when you see your new mattress arriving in a relatively small box. Most companies compress their products for easier shipping. These mattresses are made of quality coils and foams and will return to the original shape when removed from the packaging.
Warning: Do not keep the mattress compressed for more than 2-3 months to avoid permanent damage.
Buying from classified ad websites
Avoid buying a mattress on ad sites such as Overstock.com or Craigslist. Even though these mattresses are usually cheaper, there is no warranty coming with them and you’ll probably need to organize the transport yourself. In addition, you won’t have an option to return the mattress if you don’t like it or, even if this is possible, you may never get a full refund.
If you still want to buy a mattress from an ad site, make sure to visit the seller’s home and perform a thorough inspection.
Online mattresses are usually cheaper and often include free delivery. What’s more, you don’t even have to be at home when the mattress is delivered! All in all, buying a mattress online is definitely more convenient than going to a brick-and-mortar store.
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